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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Todd Mciver

August 9, 2024

5  out of  5
rating by Todd Mciver
"Mary was the agent that helped me with my policy she was very nice and professional made my experience great I'm so glad to be at state farm thank you so much Mary you're the best God bless!!"
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Carolyn Able

August 1, 2024

5  out of  5
rating by Carolyn Able
"Mikki Watson State Farm Office along with My Agent Tracey Zirlott are the most helpful people I know they care about your questions and concerns!! High Five to them keep the good work up !! I would recommend them to anyone.Sincerely Carolyn Brown State Farm Customer"
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Katelin Howell

August 1, 2024

5  out of  5
rating by Katelin Howell
"Friendly and available! I had a prior agent in Semmes (with another carrier) that seemed to always be MIA. However, my calls always get answered at this agency and the service is always top notch too which makes me happy 🙂"
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The Hulkster

July 26, 2024

5  out of  5
rating by The Hulkster
"Fast friendly and helpful service conveniently located in Semmes. Due to traffic speed and conditions you need to pay attention to safely get out if you're heading north."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience at Mikki Watson State Farm. It's our mission is to provide remarkable service to our customers, and we're glad to know that we met your expectations. Your trust means a lot to us, and we're here to assist you whenever you need us. Please feel free to stop in, call in, or text us. Thanks again!"
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Marko Leggins

July 19, 2024

5  out of  5
rating by Marko Leggins
"Mikki and her staff are very helpful and always have snacks on hand!"
We responded:
"Thank you Mr. Leggins for the positive feedback! We're glad that you've found our service to be very helpful and we'll definitely make sure to keep the snacks available, so feel free to stop by anytime!"
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Erreck Johnson

January 31, 2024

5  out of  5
rating by Erreck Johnson
"Thank you Mrs. Mikki for everything you done for me and kynnedi. You were there for us when my wife was alive and you were there for me and kynnedi when we lost her. You are a wonderful woman and a great agent and kynnedi and I really appreciate everything! And for anyone that reads this, if you want a great agent that cares about you and your family, call Mrs. Mikki Watson!"
We responded:
"Thank you for the 5-Star Review!!! We truly appreciate your business and value you as a customer! Call us, email us or text us! We are here to serve!"
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stephanie Oaks

October 17, 2023

5  out of  5
rating by stephanie Oaks
"Mikki IS AMAZING! I COULDN'T GET A QUOTE FROM ANYONE FOR MY BUSINESS. I WAS TOLD THEY WOULD CALL ME BACK. I CALLED MIKKI AND SHE HAD MY CERTIFICATE OF LIABILITY IN MINUTES. SLAM DUNK!"
We responded:
"Thank you so much for your kind words, Stephanie! I'm delighted that I could assist you with your business insurance needs. Providing fast and efficient service is what I aim for, and I'm thrilled that I could get your Certificate of Liability to you in minutes! It's been a pleasure serving you, and I'm here whenever you need further assistance.- Mikki Watson State Farm Insurance in Semmes, AL 🏀🎉😊📜 "
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lauren budner

September 29, 2023

5  out of  5
rating by lauren budner
"State Farm Mikki Watson's office is by far the best insurance company to have service your policies. With State Farm I am extremely pleased with the customer service provided by Mikki and her team members. Not only is the agent incredibly knowledgeable about insurance she is very professional, helpful, and likes to make a personal connection with her customers while making sure they get the lowest rates with custom insurance plans to fit each persons individual needs. When you walk in the office you are greeted with a warm smile by Miss Tracey and the Agent Mikki and you know you are in good hands for all of your insurance needs."
We responded:
"🙌🌟 Thank you so much, Lauren, for your wonderful review! We're thrilled to hear that you had such a positive experience with Mikki Watson State Farm. 😊 We are dedicated to providing exceptional customer service, and it's fantastic to know that we've met your expectations. 🤝😄 We're delighted that you feel welcomed and in good hands every time you visit the office. 🏠💖 Your trust and satisfaction mean the world to us, and we look forward to continuing to serve all your insurance needs. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing Mikki Watson State Farm! 🚗🏡🌟"
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Milton Hunter

September 7, 2023

5  out of  5
rating by Milton Hunter
"Mikki is the best insurance agent I ever had she makes sure you get what you want"
We responded:
"Thank you, Milton, for your wonderful 5-star review! 😊 I'm truly grateful for your kind words and for the trust you've placed in me as your insurance agent. 🚗💼 It's always my priority to ensure our customers get the coverage that suits their needs and preferences. 🌟 Your satisfaction is what drives us, and I'm here to assist with anything you require in the future. If you ever have questions or need assistance, please feel free to reach out to Mikki Watson State Farm! 🤝🚀"
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Johnny McKinney

November 9, 2022

1  out of  5
rating by Johnny McKinney
"State farm doesn't care if you're vehicle is vandalized and does not pay 100% of damages only 50% if they pay at all. This agent strung me along over a month with no answers on claim and didn't even do what she said she would do. Happy to have left state farm which was too expensive for no coverage."
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Najah Miles

September 15, 2022

5  out of  5
rating by Najah Miles
"The best❤️‍🔥"
We responded:
"Thank you so much for your 5-star review, Najah! We are always happy to help with whatever you need. Feel free to call, text, or stop by Mikki Watson State Farm anytime!"
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Skye Martin

August 7, 2021

5  out of  5
rating by Skye Martin
"Mrs. Watson has always done an amazing job. Anytime i have questions she goes above and beyond."
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Kena Colvin

April 27, 2021

5  out of  5
rating by Kena Colvin
"Great staff, willing to work with you. Mrs Watson is the best."
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La'Keshia Williams

February 17, 2021

5  out of  5
rating by La'Keshia Williams
"I love this lady and her business she is so sweet and nice and her patients for difficult people like myself I'm glad she was recommended to me by my very sweet sister on law Angelica Sullivan"
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braden chestang

December 30, 2020

5  out of  5
rating by braden chestang
"Great people very friendly I have been with them for a long time the rates is a little high but good peoole"
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Brandon Ward

March 9, 2020

5  out of  5
rating by Brandon Ward
"Great place..always helpful"
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Alfred Murphy

February 18, 2020

5  out of  5
rating by Alfred Murphy
"Nikk is such a Professional caring agent that get a person what they need."
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Carrie Lewis

November 20, 2019

5  out of  5
rating by Carrie Lewis
"Mikki is the bomb! She will always go out of her way and the extra mile to make sure that you have the best coverage at the right amount. If you need any type of insurance auto, home, etc please contact Mikki! She won't do you wrong, and you'll be very, very happy that you did! I cannot say enough about Mikki and her standards of excellence in the insurance business."
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Ricardo Peralta

November 3, 2019

3  out of  5
rating by Ricardo Peralta
"Caro."
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Wayman Grant

September 3, 2019

5  out of  5
rating by Wayman Grant
"Excellent service with a smile . Everyone knows your name,and egar to serve."
We responded:
"Thank you so much! We appreciate you! and value your business! If you ever have a question or need please call, email or text us!"
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E J

August 10, 2019

4  out of  5
rating by E J
"The only thing I had a problem with was I got one quote for house insurance they never stated it was only if I purchased auto insurance with them so about four months after purchasing home owners insurance with them I had to pay an additional $1188.00 in order to keep my home owners insurance initially was $2380.00 for the year. I didn't want to switch auto insurance because I have been with them for 5 years and didn't want to lose all my discounts which they couldn't give me. Hopefully next time they will explain all to a customer before the customer makes the purchase. I would have kept looking other places."
We responded:
"Thank you for your feedback. I apologize for the miscommunication. I would appreciate the opportunity to speak with you further about this."
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Matthew Roberts

April 27, 2019

5  out of  5
rating by Matthew Roberts
"Mikki Watson is a dream to work with and so is (I know I'm going to butcher her name) Marquita. They spend the time with you to get you the deal you want and need for your budget with out skimping on the coverages. They are clear, concise and complete with out loosing the personal touch. You are in Greater hands with Mikki Watson and her team at State Farm Insurance than with the other guys. Switch, save and feel welcome at Mikki Watson State Farm Insurance where they make you feel like a member of the family!!"
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Wendy Bond

February 26, 2019

5  out of  5
rating by Wendy Bond
"In all my years of dealing with insurance I have never had such nice and respectful people as here in this office. I would recommend them to everyone just for the customer service, but to add to it is the much cheaper pricing for our auto insurance. I had previously priced around and finally enrolled with Geico. After some time I started getting calls from Christine in this office, trying to speak with me and give a quote for State Farm. As my busy days moved on the messages remained unreturned, until one afternoon Christine left the price quote in the voicemail. When I heard the amount I took a break at work to return the call and see if it was real. I am definitely glad that I made that call, and I would recommend this office to everyone."