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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Leggett

October 7, 2024

5  out of  5
rating by Heather Leggett
"Mrs. Watson and her team have been very informative about insurance questions I had. Thank you so much for helping me and my family with all our insurance needs for our home, cars, and life insurance."
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Marion Critz

October 3, 2024

5  out of  5
rating by Marion Critz
"Nikki and Tracy very helpful, new payment system confusing"
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Felix St Luce

September 27, 2024

4  out of  5
rating by Felix St Luce
"The service provider was very professional and I am very impressed with service. Courteous and gracious customer service."
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NBD SQUABB

September 25, 2024

5  out of  5
rating by NBD SQUABB
"I'm really pleased with picking this company as my auto insurance and renters insurance agency. They are so knowledgeable and welcoming! Anytime I have a question, they always helping me figure it out. I'm never alone in getting the assistance I need and having it done in a timely manner!"
We responded:
"Thank you for choosing Mikki Watson State Farm and for your 5-star review ! We truly care and appreciate you! We are always here to help 24/7! Call in, text in or email us!"
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Nina Burns

September 9, 2024

5  out of  5
rating by Nina Burns
"I have had a wonderful experience with my account manager, Ariel. She has been handling my account with State Farm with the neighborly courtesy, friendship and professionalism that you expect from Safe Farm.Thank you ladies for always handling my accounts with my best interest in mind."
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Todd Mciver

August 9, 2024

5  out of  5
rating by Todd Mciver
"Mary was the agent that helped me with my policy she was very nice and professional made my experience great I'm so glad to be at state farm thank you so much Mary you're the best God bless!!"
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Carolyn Able

August 1, 2024

5  out of  5
rating by Carolyn Able
"Mikki Watson State Farm Office along with My Agent Tracey Zirlott are the most helpful people I know they care about your questions and concerns!! High Five to them keep the good work up !! I would recommend them to anyone.Sincerely Carolyn Brown State Farm Customer"
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Katelin Howell

August 1, 2024

5  out of  5
rating by Katelin Howell
"Friendly and available! I had a prior agent in Semmes (with another carrier) that seemed to always be MIA. However, my calls always get answered at this agency and the service is always top notch too which makes me happy 🙂"
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The Hulkster

July 26, 2024

5  out of  5
rating by The Hulkster
"Fast friendly and helpful service conveniently located in Semmes. Due to traffic speed and conditions you need to pay attention to safely get out if you're heading north."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience at Mikki Watson State Farm. It's our mission is to provide remarkable service to our customers, and we're glad to know that we met your expectations. Your trust means a lot to us, and we're here to assist you whenever you need us. Please feel free to stop in, call in, or text us. Thanks again!"
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Marko Leggins

July 19, 2024

5  out of  5
rating by Marko Leggins
"Mikki and her staff are very helpful and always have snacks on hand!"
We responded:
"Thank you Mr. Leggins for the positive feedback! We're glad that you've found our service to be very helpful and we'll definitely make sure to keep the snacks available, so feel free to stop by anytime!"
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Erreck Johnson

January 31, 2024

5  out of  5
rating by Erreck Johnson
"Thank you Mrs. Mikki for everything you done for me and kynnedi. You were there for us when my wife was alive and you were there for me and kynnedi when we lost her. You are a wonderful woman and a great agent and kynnedi and I really appreciate everything! And for anyone that reads this, if you want a great agent that cares about you and your family, call Mrs. Mikki Watson!"
We responded:
"Thank you for the 5-Star Review!!! We truly appreciate your business and value you as a customer! Call us, email us or text us! We are here to serve!"
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stephanie Oaks

October 17, 2023

5  out of  5
rating by stephanie Oaks
"Mikki IS AMAZING! I COULDN'T GET A QUOTE FROM ANYONE FOR MY BUSINESS. I WAS TOLD THEY WOULD CALL ME BACK. I CALLED MIKKI AND SHE HAD MY CERTIFICATE OF LIABILITY IN MINUTES. SLAM DUNK!"
We responded:
"Thank you so much for your kind words, Stephanie! I'm delighted that I could assist you with your business insurance needs. Providing fast and efficient service is what I aim for, and I'm thrilled that I could get your Certificate of Liability to you in minutes! It's been a pleasure serving you, and I'm here whenever you need further assistance.- Mikki Watson State Farm Insurance in Semmes, AL 🏀🎉😊📜 "
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lauren budner

September 29, 2023

5  out of  5
rating by lauren budner
"State Farm Mikki Watson's office is by far the best insurance company to have service your policies. With State Farm I am extremely pleased with the customer service provided by Mikki and her team members. Not only is the agent incredibly knowledgeable about insurance she is very professional, helpful, and likes to make a personal connection with her customers while making sure they get the lowest rates with custom insurance plans to fit each persons individual needs. When you walk in the office you are greeted with a warm smile by Miss Tracey and the Agent Mikki and you know you are in good hands for all of your insurance needs."
We responded:
"🙌🌟 Thank you so much, Lauren, for your wonderful review! We're thrilled to hear that you had such a positive experience with Mikki Watson State Farm. 😊 We are dedicated to providing exceptional customer service, and it's fantastic to know that we've met your expectations. 🤝😄 We're delighted that you feel welcomed and in good hands every time you visit the office. 🏠💖 Your trust and satisfaction mean the world to us, and we look forward to continuing to serve all your insurance needs. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing Mikki Watson State Farm! 🚗🏡🌟"
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Milton Hunter

September 7, 2023

5  out of  5
rating by Milton Hunter
"Mikki is the best insurance agent I ever had she makes sure you get what you want"
We responded:
"Thank you, Milton, for your wonderful 5-star review! 😊 I'm truly grateful for your kind words and for the trust you've placed in me as your insurance agent. 🚗💼 It's always my priority to ensure our customers get the coverage that suits their needs and preferences. 🌟 Your satisfaction is what drives us, and I'm here to assist with anything you require in the future. If you ever have questions or need assistance, please feel free to reach out to Mikki Watson State Farm! 🤝🚀"
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Johnny McKinney

November 9, 2022

1  out of  5
rating by Johnny McKinney
"State farm doesn't care if you're vehicle is vandalized and does not pay 100% of damages only 50% if they pay at all. This agent strung me along over a month with no answers on claim and didn't even do what she said she would do. Happy to have left state farm which was too expensive for no coverage."
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Najah Miles

September 15, 2022

5  out of  5
rating by Najah Miles
"The best❤️‍🔥"
We responded:
"Thank you so much for your 5-star review, Najah! We are always happy to help with whatever you need. Feel free to call, text, or stop by Mikki Watson State Farm anytime!"
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Skye Martin

August 7, 2021

5  out of  5
rating by Skye Martin
"Mrs. Watson has always done an amazing job. Anytime i have questions she goes above and beyond."
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Kena Colvin

April 27, 2021

5  out of  5
rating by Kena Colvin
"Great staff, willing to work with you. Mrs Watson is the best."
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La'Keshia Williams

February 17, 2021

5  out of  5
rating by La'Keshia Williams
"I love this lady and her business she is so sweet and nice and her patients for difficult people like myself I'm glad she was recommended to me by my very sweet sister on law Angelica Sullivan"
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braden chestang

December 30, 2020

5  out of  5
rating by braden chestang
"Great people very friendly I have been with them for a long time the rates is a little high but good peoole"
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Brandon Ward

March 9, 2020

5  out of  5
rating by Brandon Ward
"Great place..always helpful"
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Alfred Murphy

February 18, 2020

5  out of  5
rating by Alfred Murphy
"Nikk is such a Professional caring agent that get a person what they need."
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Carrie Lewis

November 20, 2019

5  out of  5
rating by Carrie Lewis
"Mikki is the bomb! She will always go out of her way and the extra mile to make sure that you have the best coverage at the right amount. If you need any type of insurance auto, home, etc please contact Mikki! She won't do you wrong, and you'll be very, very happy that you did! I cannot say enough about Mikki and her standards of excellence in the insurance business."
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Ricardo Peralta

November 3, 2019

3  out of  5
rating by Ricardo Peralta
"Caro."
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Wayman Grant

September 3, 2019

5  out of  5
rating by Wayman Grant
"Excellent service with a smile . Everyone knows your name,and egar to serve."
We responded:
"Thank you so much! We appreciate you! and value your business! If you ever have a question or need please call, email or text us!"